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Chrissie

Visual Header Tooltip not showing in Service

Submitted by on ‎03-15-2022 08:58 AM

Hi,

 

I add a tooltip page to visual header tooltip. It can be displayed in Power BI desktop as below. Hovering over, a tooltip window will pop up.

 

Chrissie_0-1647359512122.png

 

However, the tooltip does not pop up in Published Dashboard. I checked all the settings, changed browsers and cleared browser data. Nothing popped up. 

 

Chrissie_1-1647359709300.png

 

Please advise. Thank you.

 

Status: Delivered

Hi @Chrissie @Anonymous @kinjalshahkg @CrisYan ，

 

According to the reply from product group, fix for this issue will be deployed into product environment region by region. It will be generally available in Service later March. Please be patient for the fix. 

 

Thanks for your understanding!

 

Best Regards,

Community Support Team _ Caiyun

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26 Comments (26 New)
Comments
jonnycollins
New Member
‎03-25-2022 04:09 AM

Same issue here (UK). Noticed it around a week ago. 

 

Visual header tooltip works in desktop and not in published web service.

Chrissie
Frequent Visitor
‎03-25-2022 07:16 AM

Hi Folks, I wanted to give you guys an update. This issue has been fixed and it is showing properly on my end. I am in US Central Region. Good luck!

ipagotto
Regular Visitor
‎03-25-2022 07:19 AM

Same here, now fixed in my area (Ottawa, Ontario, Canada)

Anonymous
Not applicable
‎03-25-2022 07:41 AM

This is not  corrected for me. Northeast region

Anonymous
Not applicable
‎03-25-2022 09:04 AM

It's still not fixed for me, based in South-East England. The help icon appears as usual but no tooltip.

KD_PBI_DA100_0-1648224239557.png

 

PSEJR
Advocate I
Advocate I
‎03-27-2022 05:00 PM

Also still not fixed here, based in Denmark. Exact same issue.

BITomS
Solution Supplier
Solution Supplier
‎03-29-2022 01:01 AM

This issue appears to be fixed now (UK).

 

Thank you!

jonnycollins
New Member
‎03-29-2022 01:03 AM

Confirm Visual header tooltips are now showing as expected (UK), thanks !! 

Anonymous
Not applicable
‎03-29-2022 01:25 AM

still no luck for me. Based in the UK. tried restarting browser as well. Hoping may be in a day or two it will be okay.

Anonymous
Not applicable
‎03-29-2022 07:00 AM

It's not fixed in the Netherlands yet.

Idea Statuses