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nkpseedz

Usage metrics for all my reports are updated till 10-september (today is 20-september)

Submitted by on ‎09-20-2022 07:25 AM

Usage metrics for all my reports are updated till 10-september (today is 20-september).

Looks like a bug!

Thanks,

Nikita

Status: Accepted

Hi @nkpseedz @Anonymous @karthik_gurram @MDodds @MDODDS2022 ,

 

It’s a known issue that you may see Usage Metrics for the reports in your workspaces not reflecting the latest usage. Fix for the issue will be deployed into the product environment. And it will be available for most clusters before the end of this Month.

 

Best Regards,

Community Support Team _ Caiyun

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28 Comments (28 New)
Comments
xh0050515
Advocate I
Advocate I
‎09-29-2022 12:00 AM

xh0050515_0-1664434681866.png

I know that tech team is working on this issue, but I found the usage data to start appearing again. However, data between 10thSep ~24th Sep is still missing. I hope it will also appear once fix is deployed.

SnejaMi
Regular Visitor
‎10-03-2022 07:05 AM

Hello,

I have the same issue :

SnejaMi_0-1664805809191.png

 

I hope this problem will be solved soon.

Thanks in advance!

 

GianlucaM
Helper II
Helper II
‎10-03-2022 07:43 AM

Hi same issue here,

 

can we be notified when and by which release the issue will be solved?

 

Thanks

Gianluca

kmes912
Helper I
Helper I
‎10-12-2022 01:44 PM

Same issue here. Gap from 9/10-9/25 with no data. Generally connect directly to the service to pull an extract of my usage. 

GianlucaM
Helper II
Helper II
‎10-17-2022 05:26 AM

Hi @Community Support Team _ Caiyun

 

you wrote that by the end of september this bug was supposed to be solved: any update?

SnejaMi
Regular Visitor
‎10-17-2022 05:36 AM

Hello,

The situation has been restored in our environment :

SnejaMi_0-1666010048028.png

 

Thanks!

Kind regards

 

 

GianlucaM
Helper II
Helper II
‎10-17-2022 05:39 AM

@SnejaMi sorry but this is the old version.


What we are looking to have updated is the New usage report which is still not updated

Regards

G

SnejaMi
Regular Visitor
‎10-17-2022 06:04 AM

@GianlucaM, We had this problem in the old versions :

SnejaMi_0-1666011786799.png

 

We are waiting for this to be fixed for the New usage report as well.

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