Usage metric report is paused while dashboard still using

Hi Anonymous 

This is by design in order to make reasonable use of service resources. If there isn’t any user viewing the report or dashboard built on a dataset for two months, Power BI will pause the refresh on the dataset. To resume the refresh, you just need to view the report or dashboard built on that dataset. Since the second you view its report or dashboard, this dataset will reactive. After that, Power BI will refresh dataset data according to corresponding refresh policy.

For usage metrics report dataset, there isn’t an option to configure refresh policy by users. Please check Refresh history of Usage Metrics Report dataset to see whether its refresh has restored and whether it has been refresh successfully.

If you don’t see any fresh record since you revisit the report or dashboard to activate its refresh, please try this Datasets - Refresh Dataset In Group REST API to refresh this dataset. After that, refresh visuals on the report itself.

To use the REST API, you just need provide the groupId and datasetId of Usage Metrics Report. You can find them by Gear icon>Settings>Datasets>Usage Metrics Report.

For more details about Usage Metrics Report, please refer to Monitor usage metrics in classic workspaces - Power BI | Microsoft Docs and Monitor usage metrics in the new modern workspaces (preview) - Power BI | Microsoft Docs.

Best Regards,

Community Support Team _ Caiyun