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Usage Metrics Report does not show Page Views

Hi,

 

My Usage Metrics Report is only showing data for "Report opens" but there is no data for "Total Page Views".

Is this a common issue or just my observation?

flow1000_0-1671000838746.png

Greetings,

Florian

 

Status: Investigating

Hi @flow1000 

How did you get the Usage Metrics Report ? I create a Usage Metrics Report and I can see the Total Views . 

Ailsamsft_0-1671069231021.png

Best Regards,
Community Support Team _ Ailsa Tao

 

Comments
v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @flow1000 

How did you get the Usage Metrics Report ? I create a Usage Metrics Report and I can see the Total Views . 

Ailsamsft_0-1671069231021.png

Best Regards,
Community Support Team _ Ailsa Tao

 

flow1000
Advocate I

Hi Alisa,

 

It is within the "Usage Metrics Report" in the new design.

And the issue with the missing "Total Page Views" appears only since a few days. I do not get data since 11th December 2022 (Just the info for "Report Opens"). Before that date everything looks fine.

flow1000_0-1671089948407.png

Best regards,

Florian

 

Anonymous
Not applicable

Facing same issue starting this month, did we have any solution for this issue.

dsorci
Advocate I

Just started on Feb 14th for me. 

dsorci
Advocate I

Case 2302240040007223 created for this issue.

Anonymous
Not applicable

Thanks @dsorci, Let us know if you find anything on this issue. 

simabo
Frequent Visitor

We face the same issues since a few days. Report views are fine but total page views are missing. Not all reports have that issue but we are not sure what causes the problems with the usage metrics.

BAAXL
New Member

Hello - We are facing same issue but this time its only for 1 user.  Someone help please.

BAAXL_0-1692843463387.png