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Usage Metrics Aren't Populating

Hi everybody.


We have been struggling to get the PowerBI usage metrics working since the feature was first released. This has become extra important as our project matures and we need to justify the licensing cost of PowerBI. 


I have been granted access to the PowerBI admin portal and can manage the tenate settings. But when I click on the "Usage metrics" tab it says "Please hold on while we load a few things". 



Then the spash screen goes away and we just see this grey screen with no content.



Is there any configuration that you think I might be missing to get this working? Our content is all served up from ssas tabular via and enterprise gateway.


Thank you.

Status: Accepted



I noticed that same issue has already been reported to Power BI Team internally: CRI 38193616

Currently the product team is still investigating on it. I'll post here once I get any update about it.


Best Regards,

Impactful Individual
Status changed to: Accepted
Frequent Visitor

Awesome. Thank you for the follow up.