Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Calling all Data Engineers! Fabric Data Engineer (Exam DP-700) live sessions are back! Starting October 16th. Sign up.

elise-perrier

Urgent : issue on dataflow refresh with high impact on our activity

Submitted by on ‎02-16-2022 06:48 AM

We are facing amajor incident on one dataflow no longer refreshing for one week having an high impact on our activity; it happens yet 2 times ago and I have the opportunity to contact directly Microsoft support but I don't remember how to join them; thank for your support

Status: Investigating

Hi,

Whether there is the detailed error message in refresh history or gateway settings when refresh failed, you can click 'Show details' in these panes to find it.

 

Thank you very much!

 

if you want to get direct help from the technical support team of Microsoft, you can follow these links:

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

 

Best Regards,

Community Support Team _Robert Qin

See more ideas labeled with:
1 Comment (1 New)
Comments
v-robertq-msft
Community Support
Community Support
‎02-16-2022 06:50 PM
Status changed to: Investigating

Hi,

Whether there is the detailed error message in refresh history or gateway settings when refresh failed, you can click 'Show details' in these panes to find it.

 

Thank you very much!

 

if you want to get direct help from the technical support team of Microsoft, you can follow these links:

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

 

Best Regards,

Community Support Team _Robert Qin

Idea Statuses