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Unable to update app due to "Failed to publish app"

Hi, 
Our team is facing issues trying to update the Power BI App.

 

I've published a dashboard via Power BI Desktop to our workspace

The report has been added via Content Tab and unhide it in the Audience Tab. After selecting "Update app", I keep getting "Failed to publish app". 

log details:
Activity ID: 0f097a94-51c4-4bef-b6c2-96455b3e0caf
Request ID: 70e47f9c-5577-5d02-ded2-4355b3df427c
Correlation ID: 51d386a6-b7cf-b14f-b94d-fdf27c111f39
Time: Wed Aug 31 2022 11:12:40 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.18945.52
Client version: 2208.4.12891-train
Cluster URI: https://wabi-us-north-central-e-primary-redirect.analysis.windows.net/

 

I've tried this in another workspace and have no issues. This is the first time having an issue, as I have never experienced this. 

Status: Delivered

Hi @MichaelYan 

The reason customer is getting this issue is because they are adding more than 100 users . Microsoft engineers are increasing the limit to 1000. 

The current solution is :  create 2-3 AD groups and divide 150 into these groups and then add the groups in the user list , you should be able to use the app . 

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @MichaelYan 

What is the difference between a workspace that can publish apps normally and a workspace that cannot publish apps normally ?

 

Best Regards,
Community Support Team _ Ailsa Tao

MichaelYan
Regular Visitor

Hi!

Thank you for responding. Normally, we had no issues updating the app prior to the recent update. Everything went smoothly. (Ie. no errors)

A few days ago, we we tried to remove an exisiting report. However, we consistently recieved an error message "Failed to publish app". After some tinkering, it seems that it may be due to the audience size. We have an audience of over 150 viewers that rely on our reports.

 

With the new feature, we split this group into smaller sections and now our app is no longer visible and I cannot add it back in from the "Add app". We get Error: "Something went wrong - we couldn't load all the elements of the app"

 

 

New error for: " we couldn't load all the elements of the app"

  • Activity IDf12ad3a9-1461-4f69-b056-129d211157d3
  • Request IDfd216356-1c42-a89e-5841-776f44bc2608
  • Correlation ID08dfea48-e2f6-703e-5c64-e357e1485eae
  • Status code401
  • TimeThu Sep 01 2022 09:38:56 GMT-0400 (Eastern Daylight Time)
  • Service version13.0.18988.44
  • Client version2208.5.13055-train
  • Cluster URIhttps://wabi-us-north-central-e-primary-redirect.analysis.windows.net/
rsa21
Frequent Visitor

Hi this appears to be the same issue as https://community.powerbi.com/t5/Issues/Trying-to-update-Power-BI-App-with-the-new-experience/idi-p/... and urgently needs a fix 

v-yetao1-msft
Community Support
Status changed to: Delivered

Hi @MichaelYan 

The reason customer is getting this issue is because they are adding more than 100 users . Microsoft engineers are increasing the limit to 1000. 

The current solution is :  create 2-3 AD groups and divide 150 into these groups and then add the groups in the user list , you should be able to use the app . 

 

Best Regards,
Community Support Team _ Ailsa Tao

gosiaszantyr
Regular Visitor

Hi, 

 

It seems that 8.5 train version is delivered but I still have the same problem that I cannot add new users to App and Publish App as I am getting this error. 

 

gosiaszantyr_1-1662542552145.png

 

 

Can you please advice and help

 

Best regards,

Gosia

Krzysiek87
Helper II

@gosiaszantyrWitam jak udało ci się rozwiązać ten problem?? bo ja też go mam niestety i nie wiem w czym jest problem niestety 😞

Krzysiek87
Helper II

I found the answer to assigning "roles" here is info about it

https://community.powerbi.com/t5/Service/Something-Went-Wrong/m-p/1849761#M128950