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ChrisA

Unable to publish/update apps

Submitted by on ‎05-21-2019 03:08 PM

I'm unable to successfully update/publish any apps in our tenant. Everything behaves as usual, but after clicking update, the "Publishing app" in progress indicator just spins.. I've attempted in multiple browsers and tested from different IPs with different accounts but no success. I am able to see changes I make to reports in the app after updating, but end users are not. Strangely, end users have indicated that these changes are visible for a moment but quickly revert back to their pre-update state. I had the end users try different browsers and clear caches, etc,. but same results.

 

Example screenshot below shows the first minute after clicking 'Update', but it's still "Publishing" as I post this over an hour later. 

 

Misc. Details

Region: North Central

Premium capacity: No

 

 

App Update Hangs.gif

Status: New
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30 Comments (30 New)
Comments
Joe
Advocate II
Advocate II
‎05-21-2019 03:39 PM

I am having the same problem . It says publishing app but it just keeps spinning. I have been waiting for more than 1/2 hour

Anonymous
Not applicable
‎05-21-2019 05:55 PM

Having the same issue 

Anonymous
Not applicable
‎05-21-2019 06:24 PM

Same issue here (New Zealand)

askhor
Frequent Visitor
‎05-21-2019 08:07 PM

same problem here

v-yulgu-msft
Microsoft Employee
Microsoft Employee
‎05-21-2019 11:35 PM

Hi all,

 

This issue has been reported internally, CRI: 120909161. It looks like a UI bug (backend job completes and returns OK, but somehow UI is not updating).  Product team is doing further investigation, please pe patient to wait for the fix. Would update here once I get any response.

 

Best regards,

Yuliana Gu

Tpool
Regular Visitor
‎05-22-2019 12:04 AM

Same issue here (publishing reports from desktop), west europe zone. 

Anonymous
Not applicable
‎05-22-2019 01:00 AM

I'm having the same issues, please keep us posted with updates .. 

mpool
New Member
‎05-22-2019 01:21 AM

Still not solved?

 

What is the status Microsoft?

@ChrisA wrote:

I'm unable to successfully update/publish any apps in our tenant. Everything behaves as usual, but after clicking update, the "Publishing app" in progress indicator just spins.. I've attempted in multiple browsers and tested from different IPs with different accounts but no success. I am able to see changes I make to reports in the app after updating, but end users are not. Strangely, end users have indicated that these changes are visible for a moment but quickly revert back to their pre-update state. I had the end users try different browsers and clear caches, etc,. but same results.

 

Example screenshot below shows the first minute after clicking 'Update', but it's still "Publishing" as I post this over an hour later. 

 

Misc. Details

Region: North Central

Premium capacity: No

 

 

App Update Hangs.gif

 

ArunoBruno
Regular Visitor
‎05-22-2019 01:34 AM

Issue hampering our daya to day activities. We are unable to Update any App after we made changes.

Anonymous
Not applicable
‎05-22-2019 01:38 AM

Same here - I think it's related to the other issue about not being able to refresh...

Idea Statuses