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Unable to modify email subscriptions from within a certain dashboard

I am unable to modify email subscriptions from within a certain dashboard. When I try to edit any of  the subscriptions, the "Save and Close" button is grayed out.  I have attached a screenshot example.Subscription Issue.JPG

Status: New
Community Support



The service works fine for me. You may check Subscribe to a report or dashboard and clear browser cache.

Not applicable

Still doesn't work. I cannot modify any email subscriptions to this specific report. The Save and Close button is fully grayed out if I attempt to remove an email from a subscription.

Frequent Visitor

Hi @Anonymous ,

We are having the same issue. Did you get any solution for this issue? Thank you!