Unable to log a support ticket as a Pro user

I can't seem to be able to log a support ticket as a pro user. For some reason the support page will never show me as logged in even after i access it through the Power BI portal -> ? -> Get help. St...

Reports

jeffshieldsdev

Solution Sage

7 years ago

The page is functioning, but I'm unable to submit. I've attached a 17.5 KB .PNG file, but when I click Submit I keep getting "Provide a valid attachment. Please reduce your file size and try again shortly."

EDIT: i was able to submit in an incognito window.

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