Unable to export to powerpoint

[kmoracz]

Whenever I try to export to powerpoint, I get the following error message. I have seen that other people have gotten this message but been able to successfully export at a later time or after restarting their computer, but that has not been the case for me. I have been getting this message for over a week. I have tried restarting my computer, clearing my cache, and multiple browsers.

Error message:

Unable to export to PowerPoint

We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity IDf66b7aee-963a-d26a-3442-bfab00606c53

Request IDec4b9b0d-3748-7c4e-ca22-96066c5e7271

Correlation ID763d3b44-8b1d-431b-f7b2-15d3c6396c7c

Status code500

TimeFri Mar 17 2017 09:10:09 GMT-0400 (Eastern Daylight Time)

Version13.0.1700.1355

[tringuyenminh92]

Unable to export to PowerPoint

We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity IDdbbf5fa0-4caf-4e20-b56c-7a7753025abd

Request ID9203a2e0-1611-f30d-3a58-3ef4f93d2377

Correlation ID47656f3e-3e95-0fb4-cb49-97957c46a3e7

Status code400

TimeThu Jul 06 2017 20:49:14 GMT+0700 (+07)

Version13.0.1781.272

Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net

[jagbrar]

I am still having this issue as well.

[alicebotteri]

Hi guys,

does anyone find any soultion  about this issue ? 

Thanks

Alice 

[DavidO]

Has anyone got any information as to the root cause of this? 

I see from the forums that for some users it resolved itself.  We have been experiencing this for weeks now.

Thanks

[MarcoNotes]

I have exactly the same issue over here.

Marco

[arboundy]

Same here - I think we have to face that Power BI is not yet enterprise ready.

[mberlinger3]

Still having the same issue

[arboundy]

I have logged a call with Support, it has been escalated - I will post any feedback I recieve.

I suggest any experiencing the issue also log a call, we have found it takes many tickets to be created for a problem to be formally recognised.

[standup1]

We have this issue at work as well, we have tried different accounts and computers, but no luck.

[arboundy]

Our ticket has been closed because it has been "escalated" to another department but we have been given no details or recieved contact. Trying to find out more, if I get any info I will advise.