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kmoracz

Unable to export to powerpoint

Submitted by on ‎03-17-2017 06:14 AM

Whenever I try to export to powerpoint, I get the following error message. I have seen that other people have gotten this message but been able to successfully export at a later time or after restarting their computer, but that has not been the case for me. I have been getting this message for over a week. I have tried restarting my computer, clearing my cache, and multiple browsers.

 

Error message:

 

Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDf66b7aee-963a-d26a-3442-bfab00606c53
Request IDec4b9b0d-3748-7c4e-ca22-96066c5e7271
Correlation ID763d3b44-8b1d-431b-f7b2-15d3c6396c7c
Status code500
TimeFri Mar 17 2017 09:10:09 GMT-0400 (Eastern Daylight Time)
Version13.0.1700.1355
 
Status: Accepted
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26 Comments (26 New)
Comments
tringuyenminh92
Memorable Member
Memorable Member
‎07-06-2017 06:49 AM
Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDdbbf5fa0-4caf-4e20-b56c-7a7753025abd
Request ID9203a2e0-1611-f30d-3a58-3ef4f93d2377
Correlation ID47656f3e-3e95-0fb4-cb49-97957c46a3e7
Status code400
TimeThu Jul 06 2017 20:49:14 GMT+0700 (+07)
Version13.0.1781.272
Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net

 

jagbrar
New Member
‎08-24-2017 08:33 AM

I am still having this issue as well.

 

 
 
alicebotteri
Frequent Visitor
‎02-26-2018 01:56 AM

Hi guys,

does anyone find any soultion  about this issue ? 

 

Thanks

Alice 

DavidO
Regular Visitor
‎03-05-2018 03:02 AM

Has anyone got any information as to the root cause of this? 

 

I see from the forums that for some users it resolved itself.  We have been experiencing this for weeks now.

 

Export Error.png

 

Thanks

MarcoNotes
New Member
‎03-14-2018 01:36 AM

I have exactly the same issue over here.

 

Marco

arboundy
Regular Visitor
‎05-02-2018 04:56 AM

Same here - I think we have to face that Power BI is not yet enterprise ready.

mberlinger3
Frequent Visitor
‎05-02-2018 01:08 PM

Still having the same issue

arboundy
Regular Visitor
‎05-02-2018 04:42 PM

I have logged a call with Support, it has been escalated - I will post any feedback I recieve.

 

I suggest any experiencing the issue also log a call, we have found it takes many tickets to be created for a problem to be formally recognised.

standup1
Regular Visitor
‎05-02-2018 04:53 PM

We have this issue at work as well, we have tried different accounts and computers, but no luck.

arboundy
Regular Visitor
‎05-04-2018 08:20 AM

Our ticket has been closed because it has been "escalated" to another department but we have been given no details or recieved contact. Trying to find out more, if I get any info I will advise.

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