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Unable to connect to Semantic Models

Whenever I try to connect to a semantic model using Get Data I get a 503 Service unavailable error.

 

Here is the dump, I have had to remove the code because it discloses confidential config.

 

Feedback Type:
Frown (Error)

Timestamp:
2025-01-20T10:27:15.2778710Z

Local Time:
2025-01-20T10:27:15.2778710+00:00

Session ID:
6183277a-97e5-4e45-9315-1f4fbe00e606

Release:
October 2024

Product Version:
2.137.1102.0 (24.10) (x64)

Error Message:
An existing connection was forcibly closed by the remote host

Stack Trace:
System.Net.Sockets.SocketException
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.SetUIBlockingStateToAllowModalDialogs(Action action)
at Microsoft.PowerBI.Client.Windows.LiveConnectHelpers.LiveConnectionPropertiesValidator.TryGetValidLiveConnectionProperties(IPowerBIWindowService windowService, ILiveConnectionProperties connectionProperties, Report report, ILiveConnectionCompleter liveConnectionPropertiesCompleter, ILiveConnectionProperties& validLiveConnectionProperties, Boolean& resultIsSameConnection, ValidationStatus& validationStatus)
at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.AreAnalysisServicesConnectionPropertiesValid(IPowerBIWindowService windowService, Report report, ILiveConnectionProperties connectionProperties, AnalysisServicesConnectionMode connectionMode, ILiveConnectionCompleter completer, ILiveConnectionProperties& validConnectionProperties)
at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.ValidateAndCreateAnalysisServicesConnection(ILiveConnectionProperties connectionProperties, Boolean addToFormulaHistory, Boolean isExternalDataset)
at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.<>c__DisplayClass36_0.<<AddPowerBIDatahubSource>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:
An existing connection was forcibly closed by the remote host

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.PowerBIFormUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task.Finish(Boolean bUserDelegateExecuted)
at System.Threading.Tasks.Task`1.TrySetException(Object exceptionObject)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetException(Exception exception)
at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.<>c__DisplayClass36_0.<<AddPowerBIDatahubSource>b__0>d.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task`1.TrySetResult(TResult result)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetResult(TResult result)
at Microsoft.PowerBI.Client.Windows.LiveConnectHelpers.PowerBIService.PowerBIServiceConnector.<SelectDatahubArtifactFromPowerBIService>d__17.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task`1.TrySetResult(TResult result)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetResult(TResult result)
at Microsoft.PowerBI.Client.Windows.LiveConnectHelpers.PowerBIService.PowerBIServiceConnector.<getDatahubArtifacts>d__27.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task`1.TrySetResult(TResult result)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetResult(TResult result)
at Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<Execute>d__5`1.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.RunApplicationLegacy(String[] args)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


Error Code:
10054 (0x2746)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.137.1102.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Services.UIBlockingService","Error":"System.Net.Sockets.SocketException - 0x00002746","MethodDef":"SetUIBlockingStateToAllowModalDialogs","ErrorOffset":"43","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
71.6 GB

Private Memory:
744 MB

Peak Working Set:
1.05 GB

IE Version:
11.3636.19041.0

User ID:
b4fa93b2-f803-454f-b022-da1205ae493c

Workbook Package Info:
1* - en-GB, Query Groups: 19, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
False

Snapshot Trace Logs:
C:\Users\iand\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShote716717e-b5d8-4c14-8fe9-70624543907b.zip

Model Default Mode:
Import

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\iand\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_directLakeRemoteModeling
PBI_advancedSlicerTypeList
PBI_qnaImproveLsdlCopilot

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBINonFatalError_ErrorDescription:
0x00002746

PowerBIUserFeedbackServices_IsReported:
True

DPI Scale:
100%

Supported Services:
Power BI

Status: Investigating

Hi,@IanDavies .I am glad to help you.
Are you experiencing this issue when connecting to semantic model in Power BI Service as a report data source in Power BI Desktop?

URL:
Connect to semantic models in Power BI - Power BI | Microsoft Learn
 

If you are experiencing a server connection error using this feature: 503 status code
I hope you find the following suggestions helpful
503 issue was the result of high memory/connection timeout or some other network problems.

Please make sure that your system has enough memory and resources to run Power BI Desktop and connect to the semantic model.
Make sure that your network connection is stable and that no firewalls or proxy servers are blocking the connection to the Power BI service.
Have you tried another action: Have someone else on the same physical network connect to the semantic model.
Connect to the semantic model from another physical network.
Check your firewall. Avoid firewalls blocking connections, proxy server issues, etc.
Try to update your power BI Desktop version.


If there is any error in my understanding, please feel free to correct me and give more detailed screenshots of the error.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian

Comments
v-jtian-msft
Community Support
Status changed to: Investigating

Hi,@IanDavies .I am glad to help you.
Are you experiencing this issue when connecting to semantic model in Power BI Service as a report data source in Power BI Desktop?

URL:
Connect to semantic models in Power BI - Power BI | Microsoft Learn
 

If you are experiencing a server connection error using this feature: 503 status code
I hope you find the following suggestions helpful
503 issue was the result of high memory/connection timeout or some other network problems.

Please make sure that your system has enough memory and resources to run Power BI Desktop and connect to the semantic model.
Make sure that your network connection is stable and that no firewalls or proxy servers are blocking the connection to the Power BI service.
Have you tried another action: Have someone else on the same physical network connect to the semantic model.
Connect to the semantic model from another physical network.
Check your firewall. Avoid firewalls blocking connections, proxy server issues, etc.
Try to update your power BI Desktop version.


If there is any error in my understanding, please feel free to correct me and give more detailed screenshots of the error.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian