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itsdandandan

Unable to connect to Exchange on-premises

Submitted by on ‎07-23-2018 04:07 PM

Hi All,

 

I'm struggling to get the Exchange connector working with our on-premises Exchange 2013 server, the mailbox I'm testing with passes all autodiscover tests on exrca.com including the EWS one. When connecting with PowerBI desktop Version: 2.59.5135.781 64-bit (June/2018) we just get the following message.

 

Capture.PNG

 

I've pasted the Trace Logs in the following link if anyone can be of assistance...

 

https://pastebin.com/W1eeGV6S

 

Thanks,

 

 

Status: Delivered
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6 Comments (6 New)
Comments
itsdandandan
New Member
‎07-19-2018 05:00 PM

Hi All,

 

I'm struggling to get the PowerBI connector for Exchange to work, we have Exchange 2013 on premises and the mailbox I'm testing with passes the autodiscover tests on exrca.com, it also passes the EWS tests (not sure if these are required?). We just get the below error when trying to connect with PowerBI desktop.

 

 

I've enabled trace logging and have pasted the scrubbed logs in the link below. 

 

http://cryptb.in/NCo#fcdf793fa58a2e7e29044c1b9d962a6e


Any assistance would be appreciated.

 

itsdandandan
New Member
‎07-19-2018 05:10 PM

Hi All,

 

I'm struggling to get the Exchange connector working with our on-premises Exchange 2013 server, the mailbox I'm testing with passes all autodiscover tests on exrca.com including the EWS one (not sure if that's required?). When connecting with PowerBI desktop Version: 2.59.5135.781 64-bit (June/2018) we just get the following message.

 

y0Zs2tr

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I don't believe this to be an Autodiscover issue. I've enabled Trace Logging and have pasted the scrubbed logs in the below link.

 

http://cryptb.in/NCo#fcdf793fa58a2e7e29044c1b9d962a6e

 

Any assistance would be appreciated.

v-yuezhe-msft
Employee
Employee
‎07-25-2018 12:34 AM

@itsdandandan,

I am able to use Exchange connector in Power BI Desktop July release .
1.PNG

In your scenario, please update to latest version of Power BI Desktop, use Exchange Account authentication in Desktop, enter UPN account and make sure you allow Exchange autodiscover service as shown in the above screenshot.

Regards,

Lydia

timrodman
Helper I
Helper I
‎08-02-2018 11:12 AM

I have the same problem. Is there a way to manually specify the URL to the Exchange Server?

v-yuezhe-msft
Employee
Employee
‎08-03-2018 02:13 AM
Status changed to: Delivered
 
itsdandandan
New Member
‎08-05-2018 05:34 PM

Hi Lydia,

 

I updated to the July release and it did not help, the same issue persists. In your screenshot you are connecting to an Exchange Online mailbox. This isn't really a good test...

 

The mailbox I'm testing with passes all the tests on exrca.com which leads me to believe it is a PowerBI problem.

 

@timrodman I don't believe there is.

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