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Lance_Rubin

Unable to browse file path in data pipelines and cannot connect to OneLake browser

Submitted by on ‎06-04-2023 09:51 PM

I have tried to connect to the  OneLake browser files using Data Pipelines to copy data for some reason a consistent error message is coming up relating to:

Failed to load
ADLS Gen2 operation failed for: Internal Server Error. Please retry later. If issue consist repro, please contact us.. Account: ''. FileSystem: '38345b99-ec03-41ee-97fb-0a7ead1fbb6c'. Path: 'd0c549ac-2336-422d-aea1-0967d9e69eda/Files'.

See the screenshots below.
 

Lance_Rubin_0-1685935700918.png

Lance_Rubin_1-1685935740210.png

 

 

 

Status: Investigating
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1 Comment (1 New)
Comments
Anonymous
Not applicable
‎06-06-2023 01:43 AM

Hi @Lance_Rubin 

Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

 

Best Regards,
Community Support Team _ Ailsa Tao

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