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HeirsPowerBi

Unable to add data source to gate way

Submitted by Helper I on ‎09-05-2022 02:04 AM

Good Morning,'

I am having issues adding or editing data source on on my gateway.

Each time i try it just stays stuck on loading and nothing happens

see screenshot

HeirsPowerBi_0-1662368655716.png

 

Status: Investigating

Could not reproduce it in my side as far as my test. When I configured Power BI gateway for the data source in Power BI Service, the configuration page works fine.

 

You can try to clear the browser cache, use Inprivate broswer mode or try to use other browsers to check this issue again.

 

Best Regards,
Community Support Team _ Yingjie Li

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2 Comments (2 New)
Comments
v-yingjl
Community Support
Community Support
‎09-05-2022 10:50 PM
Status changed to: Investigating

Could not reproduce it in my side as far as my test. When I configured Power BI gateway for the data source in Power BI Service, the configuration page works fine.

 

You can try to clear the browser cache, use Inprivate broswer mode or try to use other browsers to check this issue again.

 

Best Regards,
Community Support Team _ Yingjie Li

HeirsPowerBi
Helper I
Helper I
‎09-08-2022 01:57 AM

Thank you, I tried on a different browser and it worked fine.

Idea Statuses