PeterNguyen_VIA's avatar
PeterNguyen_VIA
Regular Visitor
3 years ago
Status:
Investigating

Unable to access dataset settings in Workspace

Is there any on-going issue that disable dataset settings in in Workspace? I am unable to go to my dataset settings to setup their gateways or refresh schedules.

 

 

6 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi PeterNguyen_VIA ,

     

    You can still access this setting even if you are a workspace viewer. Is the problem in a specific dataset or workspace? Or do you have this problem with all your datasets?
    I tested it on my side and it works fine.

     

    Best regards.
    Community Support Team_ Caitlyn

  • Thank you for checking! It happens to all types of datasets in my Workspace since last Friday, 03/24/2023. I tried again today and I'm still unable to access the dataset settings . FYI: This is my Workspace; I'm the owner, not viewer. 

  • Update: I am now able to access the dataset settings using MS Edge as a browser. Still unable to do so with Google Chrome.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi PeterNguyen_VIA ,

     

    I did the same test in Google Chrome and unfortunately still did not reproduce your problem.
    My browser  Version 111.0.5563.147 (Official Build) (64-bit)

     

     

    Best regards.
    Community Support Team_ Caitlyn

     

  • Hi Anonymous 

    Update: I can access the dataset settings in My WorkSpace on Google Chrome browser today 03/30/2023.

     

    Thank you for checking!

     

    PN

  • maddogp's avatar
    maddogp
    Frequent Visitor

    Good day,
    I am having the same issue;  accessing PowerBI service Dataset Settings in Chrome (and Firefox).
    As well, unable to access Admin Portal.
    Both are accessible through Edge.
    Of the 4 admin in our organization, 2 have this issue.  2 are able to access through Chrome.
    I see that it had been resolved for other user.  Thoughts on what is causing this?
    Thanks