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Unable to access PowerBI online

I have access to PowerBI destop and use it regularly. However, in order to access my workspace and files that I have published, I have to use the website version of PowerBI. When I try to access the website version, I get told that I do not have access, despite having a working account under my company. 

Status: Needs Info
Comments
Anonymous
Not applicable

HI @katherinebyrne 

Do you mean that you can actually publish a report to Service from Desktop with your account, but you can't log in to Power BI Service's website with your account ? 

 

Best Regards,
Community Support Team _ Ailsa Tao