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0

Unable to Sign in to ArcGIS Account w/ Microsoft Power BI Desktop

Submitted by Anonymous on ‎11-23-2021 07:22 PM

I'm having an issue with Microsoft Power BI Desktop. I'm unable to connect to my ArcGIS account. I was able to log in last week but am unable to do so now.  I've done my research and attempted to uninstall, redownload (tried an earlier version), install, and clear cache, among other things.  Nothing I attempt appears to work. The login text field is frozen, preventing me from entering my credentials. However, the text field unfreezes if I select the ArcGIS Enterprise login option (see attached image).

 

Can anyone assist?

 

BI Issue.png

 

Status: Delivered

Currently this issue has been fixed by the latest version of Power BI Desktop, please update and check it again.

 

Best Regards,
Community Support Team _ Yingjie Li

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2 Comments (2 New)
Comments
v-yingjl
Community Support
Community Support
‎11-24-2021 06:08 PM
Status changed to: Accepted

Have reproduced it in my side and submited internal to confirm(ICM: 274230792).

I have tested on September version and it worked so that you can try it to check.

 

Would update here as soon as possible if there is any progress about this issue.

 

Best Regards,
Community Support Team _ Yingjie Li

v-yingjl
Community Support
Community Support
‎12-01-2021 01:11 AM
Status changed to: Delivered

Currently this issue has been fixed by the latest version of Power BI Desktop, please update and check it again.

 

Best Regards,
Community Support Team _ Yingjie Li

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