Unable to Schedule Refresh a Dataset that Uses Python

[rebeccahare17]

Hello,

I am trying to schedule a report to refresh using the personal gateway.  The report is using a python script as the dataset.  When I go to schedule the refresh, the apply button is greyed out when I try to select the personal gateway.  This has been an issue since the beginning of December.  

I have updated the gateway to be the December 2022 version & downloaded the most up to date Power BI Desktop.

[v-xiaoyan-msft]

Please check this.

Learn which Python packages are supported - Power BI | Microsoft Learn

Best regards.
Community Support Team_ Caitlyn

[rebeccahare17]

Thanks, I am using python packages that are supported.  Any other suggestions to fix this issue?

I was able to refresh these reports on the gateway about a month ago, I just ran into the trouble at the beginning of December.

[rebeccahare17]

I created a scratch Power BI report that uses the following python script as the only data source.  I then published this report to the Power BI Service and went to the schedule refresh.  When I select my personal gateway, I am unable to apply.  Please advise.

[rebeccahare17]

@v-xiaoyan-msft Any updates on this?

[v-xiaoyan-msft]

Hi @rebeccahare17 ,

Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best Regards,
Community Support Team _ Caitlyn