Tooltip works very slow on initial load when report is embedded.

[MRogalskyi]

Hi everyone. We have a report with a matrix component and tooltip enabled. We noticed that tooltip started to work very slow. I was able to reproduce the issue on a sample report.

1. Navigate to
https://microsoft.github.io/PowerBI-JavaScript/demo/v2-demo/index.html
and click "Try it" on Sample report and then click "Run"

2. Bar charts have a tooltip so hover anyone.

3. Tooltip shows only arrow.

4. But after approximatly 15 sec it appears.

5. And if we move mouse over another bar, tooltip will contain old information and only after 15 sec will update.

But the problem only on the initial load. If we navigate to another page, for example, "YTD Category" and return back, it starts work perfectly.

[v-chuncz-msft]

@MRogalskyi 

The issue is reported internally : CRI 197313887.

[Anonymous]

Hi @v-chuncz-msft ,

Please provide an update on this issue. 

We need to provide an update to our clients on this.

[v-chuncz-msft]

@MRogalskyi 

We’ve identified the issue and the fix has an ETA of around 09/16/2020.

[Anonymous]

Hi @v-chuncz-msft 

Thanks for looking into this issue, is train 9.2 the second week of september?

[v-chuncz-msft]

@Anonymous 

Check my updated post above.

[Vinay459]

Hi @v-chuncz-msft ,

Can you please provide an update on the issue?

Thanks,

Vinay

[alexwhittles]

This is causing a significant issue with clients reports, please can we have an update?

The fix should have gone in a couple of weeks ago?

Thanks

[v-chuncz-msft]

Hi everyone,

As the fix involves lots of evaluation, coding and testing, it might be delayed. I will keep you updated on the progress.

[v-chuncz-msft]

Hi everyone,

It should be fixed by next Monday 10/12.  If not, try clearing the cache and reloading.