CRIS_9's avatar
CRIS_9
New Member
3 years ago
Status:
Investigating

This visual was not exported due to a timeout

The decomposition tree visual when it is expanded is not exported to PDF. It takes about 5min to generate the PDF (usually 30sec) and comes with an error.

Error message: This visual was not exported due to timeout.

7 Comments

  • Ailbhe's avatar
    Ailbhe
    Regular Visitor

    Hi, I've the same issue.

    Some details:

    I'm using Power BI Premium per user.

    I've the same problem using "export PDF" or using the subscriptions.

    None of Considerations and limitations affect the report.

    My report is composed only by matrix (15) and 1 card . Also reducing the object by half , i've the same issue.

    My report is composed at leat by 2 pages, if i reduce report to a single page it works .

    Until about a month ago I didn't have this problem....

    If the problem is the timeout,  Is there a way to increase this limit?

    Thanks in advance

    A.

     

     

  • EZReinert's avatar
    EZReinert
    Regular Visitor

    Hello Communitiy,

     

    I'm facing the same issue with some users exporting as PowerPoint > Embed Image. This started a week ago.
    However, same report is able to be exported correctly by some random user.

     

    We're talking about a 7 page report, with combo charts, tables and some other matrix.

    The visual that are not being visualized are: Line charts and some table charts.

     

    This is an example:

     


    Thanks in advance.
    Ezequiel.

  • Ailbhe's avatar
    Ailbhe
    Regular Visitor

    Hi!

    At the moment it seems that the problem no longer exists

    Thanks a lot

    A.

  • EZReinert's avatar
    EZReinert
    Regular Visitor

    Hi Ailbhe,

     

    Good to know the problem is gone.

    Did you follow any troubleshoot, update anything? Or was it self-fixed?

    Thanks.

  • Inácio's avatar
    Inácio
    Frequent Visitor

    Same issue, but on power automate export from power bi