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The credential stored in the Cloud is missing / can't refresh

Submitted by Anonymous on ‎12-09-2016 08:44 AM

errorJPG.JPG

I'm getting this error since yesterday on a new dataset. It is a simple excel file table. I've done the following.

Signed out of Power BI Desktop and back in

Got the latest personal gateway

turned the gateway service off / on

republished multiple times during this process.

 

Others seem to be having the same issue. see thread here

There is a current support site error message, but it is specific to SharePoint as a data source only.

Status: Accepted
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26 Comments (26 New)
Comments
dsutt519
Advocate III
Advocate III
‎12-15-2016 12:21 PM

Solved for me. So special!!!

v-haibl-msft
Microsoft Employee
Microsoft Employee
‎12-15-2016 05:28 PM

@aceque92

 

The internal CRI 27418567 is waiting for the response from the user who reported this issue. It seems that the fix is already implemented.

 

Best Regards,

Herbert

rar4010
Frequent Visitor
‎02-01-2017 01:48 PM

I am having this issue today, so it doesnt seem like the fix has been implemented. Any status?

apzaya
Frequent Visitor
‎05-23-2017 10:29 AM

I am also having the issue.  I wrote a new PBI and went to schedule it and am having "The credential stored in the cloud is missing."    

thomaskelly
Helper I
Helper I
‎05-23-2017 10:49 AM

Hi ,

 

I fixed this by updating to the new version of power bi.

 

hope this helps

apzaya
Frequent Visitor
‎05-23-2017 11:42 AM

Using the latest version didn't help but thanks for posting 

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