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Text Box on Dashboards not updating

This is a bug, and was suggested to be logged here by @mihart from this forum post:


Details are on creation of a dashboard text box, with no links to reports. If you save the text box and then go to edit the text box, you are able to edit it with success, until you refresh the dashboard or file, at which time the updated text dissapears and the text box reverts back to it's original content.


In short, text boxes are not retaining content when an edit is made.



Status: Accepted
Community Support

Hi @CMcAlpine,


The same issue already reported internally: CRI 32562650. PG are working on addressing this ASAP. I will update to you once I get the feedback.


Best Regards,
Qiuyun Yu

Impactful Individual
Status changed to: Accepted
Frequent Visitor

Thank you for the prompt response, looking forward to hearing of a resolution!


Advocate I

Hello - we are also having this same issue (two years on) what should we do?