Support for Power BI Service Usage Metrics old display and new display showing different info

[Anonymous]

Power BI Service Usage Metrics old display and new display are showing different information. When swtiching between the two versions the data seems to change on the new look and drop off historical data. 

Support requested!

[v-robertq-msft]

Hi, 

To use the new version of the Power BI Service Usage Metrics, I think you should first check if you are in a modern workspace and if your Power BI admin may have also enabled collecting per-user data in usage metrics.

For more info about the limitation and prerequisites, please refer to this link:

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics

Thank you very much!

Best Regards,

Community Support Team _Robert Qin