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gtexeira

Something went wrong - HELP!!!

Submitted by on ‎08-12-2022 08:13 AM

Something went wrong

Scheduled refresh has been disabled.

Please try again later or contact support. If you contact support, please provide these details.See details Everything is greyed out
Status: Investigating

Hi @gtexeira 

What do you need to refresh? Dataset , dataflow or datamart ? You can see scheduled refresh in Settings . Make sure the credentials can connect to your data source successfully . Then you can change your credentials  in Settings => data source credentials . 

Ailsamsft_0-1660643319513.png

Best Regards,
Community Support Team _ Ailsa Tao

 

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11 Comments (11 New)
Comments
Anonymous
Not applicable
‎08-12-2022 09:04 AM

Check the credentials, if they are not right or have changed then scheduled refresh will be disabled and the options greyed out.

gtexeira
Frequent Visitor
‎08-13-2022 07:58 AM

where am I supposed to do that?  Everything is greyed out where I used to set it

gtexeira
Frequent Visitor
‎08-15-2022 04:16 AM

Hello?

v-yetao1-msft
Community Support
Community Support
‎08-16-2022 02:52 AM
Status changed to: Investigating

Hi @gtexeira 

What do you need to refresh? Dataset , dataflow or datamart ? You can see scheduled refresh in Settings . Make sure the credentials can connect to your data source successfully . Then you can change your credentials  in Settings => data source credentials . 

Ailsamsft_0-1660643319513.png

Best Regards,
Community Support Team _ Ailsa Tao

 

gtexeira
Frequent Visitor
‎08-18-2022 04:45 AM

I need to refresh the dataset.  The  scheduled refresh in Settings are greyed out. The Data source credentials are also grey

v-yetao1-msft
Community Support
Community Support
‎08-22-2022 01:25 AM

Hi @gtexeira 

Can you provide the screenshot of your dataset settings ? 

 

Best Regards,
Community Support Team _ Ailsa Tao

gtexeira
Frequent Visitor
‎08-22-2022 03:21 AM

gtexeira_0-1661163663235.png

 

v-yetao1-msft
Community Support
Community Support
‎08-23-2022 02:00 AM

Hi @gtexeira 

You need to configure Gateway connection first , then you can refresh dataset manually . If it is successful , you can configure scheduled refresh .

 

Best Regards,
Community Support Team _ Ailsa Tao

gtexeira
Frequent Visitor
‎08-23-2022 03:43 AM

Hello?!!!

gtexeira
Frequent Visitor
‎08-23-2022 07:03 AM

I have been using the OneDrive business approach all this time.  Is this not allowed anymore?  

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