Something went wrong - HELP!!!

[gtexeira]

Something went wrong

Scheduled refresh has been disabled.

Please try again later or contact support. If you contact support, please provide these details.See details Everything is greyed out

[Anonymous]

Check the credentials, if they are not right or have changed then scheduled refresh will be disabled and the options greyed out.

[gtexeira]

where am I supposed to do that?  Everything is greyed out where I used to set it

[gtexeira]

Hello?

[v-yetao1-msft]

Hi @gtexeira 

What do you need to refresh? Dataset , dataflow or datamart ? You can see scheduled refresh in Settings . Make sure the credentials can connect to your data source successfully . Then you can change your credentials  in Settings => data source credentials . 

Best Regards,
Community Support Team _ Ailsa Tao

[gtexeira]

I need to refresh the dataset.  The  scheduled refresh in Settings are greyed out. The Data source credentials are also grey

[v-yetao1-msft]

Hi @gtexeira 

Can you provide the screenshot of your dataset settings ? 

Best Regards,
Community Support Team _ Ailsa Tao

[gtexeira]

[v-yetao1-msft]

Hi @gtexeira 

You need to configure Gateway connection first , then you can refresh dataset manually . If it is successful , you can configure scheduled refresh .

Best Regards,
Community Support Team _ Ailsa Tao

[gtexeira]

Hello?!!!

[gtexeira]

I have been using the OneDrive business approach all this time.  Is this not allowed anymore?