jefflynn's avatar
jefflynn
Frequent Visitor
5 years ago
Status:
New

Shared report links no longer working

Our internal users are no longer able to open reports that have been shared with them using the Share link button:

The following error is displayed:

The reports are successfully refreshing daily and I can open them without issue.  When I open the reports from my worspace and copy-past the url and send via email, the reports work fine.

 

Thanks in advance

1 Comment

  • v-robertq-msft's avatar
    v-robertq-msft
    Icon for Community Support rankCommunity Support

    Hi, jefflynn 

    Unfortunately, I can’t reproduce the same issue as yours. But I think the problem occurs because the report doesn’t have a relationship with the dataset. You can try these steps:

    1)Check your dataset credentials whether have expired.

    2)Check the gateway configuration.

    3)Check the metadata whether has changed(partly deleted).

    4)Try to re-publish your reports to Power BI Service.

     

    Best Regards,

    Community Support Team _Robert Qin