I have a few users who recently started with PowerBI Desktop (I am not a PowerBI user myself) who cannot get any data to load. I logged onto their machines myself and uninstalled the software and rei...
Status changed:
New
to Investigating
" it appears that it's trying to identify the fields in the file, which seems strange to me since it did so successfully on the previous page in order to preview the data."
When preview the data in the navigator page, data would not load into Power BI Desktop until click 'Load' and after completing 'Loading models' step, the specific table and its field would show on the 'Fields' pane.
If this progress hangs for a long time, you can try to use the previous version of Power BI Desktop to check whether it works.
Best Regards,
Community Support Team _ Yingjie Li