Services are down (desktop, app.powerbi.com, etc.)

[stanxl]

Urgent issue

We cannot access any report in the PBI service.

In Power BI Desktop, we get the following error message:

[chris777]

@Anonymous was fine this morning but stopped just after midday GMT, can get into workspace but dataset refreshes are hanging and reports not opening. Based in UK, but gateway is in Germany.

[stanxl]

@Anonymous It seems to be working fine now. But I'd like to draw your attention to the fact that none of us seemed to have been informed of the (huge) issues for more than 12 hours. It is unnacceptable for a non-free service upon which so many professionals depend.

[Anonymous]

Hi  @stanxl 

For more significant errors, they are available through this Support panel. This does not require permissions for the user.

Microsoft Fabric Support and Status | Microsoft Fabric

Best Regards,
Community Support Team _ Ailsa Tao

[stanxl]

@Anonymous what can be more significant than what we experienced? All over the world, we could not view any report, could not build anything on PBI desktop, our reports exposed to our clients could not be displayed either. If this is not significant enough for you to take urgent measures and communicate with your clients (us), I suggest you guys review your policies.