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stanxl

Services are down (desktop, app.powerbi.com, etc.)

Submitted by Advocate I on ‎11-15-2023 09:05 AM

Urgent issue

We cannot access any report in the PBI service.

In Power BI Desktop, we get the following error message:

stanxl_1-1700067826948.png

 

 

Status: Delivered

Hi  @stanxl 

For more significant errors, they are available through this Support panel. This does not require permissions for the user.

Microsoft Fabric Support and Status | Microsoft Fabric

 

Best Regards,
Community Support Team _ Ailsa Tao

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14 Comments (14 New)
Comments
chris777
Regular Visitor
‎11-16-2023 05:56 AM

@v-yetao1-msft was fine this morning but stopped just after midday GMT, can get into workspace but dataset refreshes are hanging and reports not opening. Based in UK, but gateway is in Germany.

stanxl
Advocate I
Advocate I
‎11-17-2023 12:07 AM

@v-yetao1-msft It seems to be working fine now. But I'd like to draw your attention to the fact that none of us seemed to have been informed of the (huge) issues for more than 12 hours. It is unnacceptable for a non-free service upon which so many professionals depend.

v-yetao1-msft
Community Support
Community Support
‎11-17-2023 01:19 AM
Status changed to: Delivered

Hi  @stanxl 

For more significant errors, they are available through this Support panel. This does not require permissions for the user.

Microsoft Fabric Support and Status | Microsoft Fabric

 

Best Regards,
Community Support Team _ Ailsa Tao

stanxl
Advocate I
Advocate I
‎11-17-2023 01:53 AM

@v-yetao1-msft what can be more significant than what we experienced? All over the world, we could not view any report, could not build anything on PBI desktop, our reports exposed to our clients could not be displayed either. If this is not significant enough for you to take urgent measures and communicate with your clients (us), I suggest you guys review your policies.

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