Reports are extrememly slow to load. The models refreshed but each page takes nearly a full minute to load or time out while loading the visuals.
rjricardo
8 years agoRegular Visitor
We are also having the same issue in London. Our data is stored in North Europe (Ireland)
This happens when accessing the dahsboards through both the workspaces and the Apps.
It takes forever to load data and, sometimes, the following error message is displayed:
Something went wrong
Unable to load the model
Please try again later or contact support. If you contact support, please provide these details.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID0c852d37-efaa-4bcc-aaa8-a9fa7fb12577
Request IDe75af0d6-4c79-9f97-9f5a-776d9c90654a
Correlation IDa897ed60-33af-f131-b79e-9b173f790f01
TimeMon Jul 30 2018 16:11:51 GMT+0100 (British Summer Time)
Version13.0.6109.175