Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

kaylastarr

Scorecard Metrics not Staying Up to Date

Submitted by Advocate V on ‎03-13-2023 06:35 AM

Hello Support,

 

I am hoping someone can help me solve a recent issue with my scorecards. Starting 3/7/23 my scorecard goals are not staying updated with the linked reports. 

I have multiple Metrics linked directly to reports. 

kaylastarr_0-1678714249189.png

The scorecards are no longer auatomatically updating. I have to manually update them by refreshing the connection to the report. Even though the report is automatically refreshing

kaylastarr_1-1678714279975.png

 

I have both the report and scorecard data sets set to automatically updated multiple times a day. And despite those occuring without errors the data in the scorecard is not updating. This is causing issues with our performance KPIs.

 

kaylastarr_2-1678714426710.png

I have not changed anything in either report to cause the changes. I have even added new goals that are also not updating. 

Status: Delivered

Hi @kaylastarr ，

Seems the issue was resolved, please try again in your side.

 

Best regards,

Community Support Team_yanjiang

See more ideas labeled with:
88 Comments (88 New)
Comments
DarrenCooper
Frequent Visitor
‎03-27-2023 05:46 AM

For me - It is now working on some Scorecards but not others. All of which are using connected method.

Nico_Kl
Frequent Visitor
‎03-28-2023 12:26 AM

The scorecards with submetrics seem to work again.

 

But we also have a scorecard without submetrics, and that one is still not updating after the linked dataset is refreshed.

GzzztBrain
Helper II
Helper II
‎03-28-2023 01:12 AM

Still no scorecard refresh for me this morning. 

DarrenCooper
Frequent Visitor
‎03-30-2023 02:23 AM

Is there a url I can go to prove that microsoft are working on this issue? Silence is deafening! 

Hermanis
Regular Visitor
‎03-30-2023 02:49 AM

Out metrics do work stable for about a week. I keep an eye on the situation every day.

It looks that fix for this issue is rolling out slowly and not works on all tenants at once.

DarrenCooper
Frequent Visitor
‎03-31-2023 12:51 AM

Can I just check that this is still an intial for some/most/all of you? I checked again today and none are updating.  

seangrahamsv
Regular Visitor
‎03-31-2023 12:56 AM

@DarrenCooper Working for me now since last week. 
My region is here : 

seangrahamsv_0-1680249353718.png

 

tazlop
Regular Visitor
‎03-31-2023 01:00 AM

Still not working here. Script works as a workaround.

GzzztBrain
Helper II
Helper II
‎03-31-2023 01:04 AM

In addition to the scorecards not updating, the dataset refresh history shows no updates, but the data is definitely updating. The underlying datamart is fine. I think the problem is somewhere in the interface between a datamart and a dataset. The scorecard never gets to hear about the data refresh because the dataset reports nothing has happened, even though it has.

Devrij
Frequent Visitor
‎03-31-2023 02:42 AM

@GzzztBrain  this could be because the dataset is a directquery link to the datamart, so it doesn't refresh, but I don't think that is the root of this issue as most people have had no issues previously. 

Idea Statuses