Score Sentiment Stopped working July 1, 2024

[Jumpkicks]

We have a report with Score Sentiment that has been successfully refreshing for many months, as of July 1st it stopped refreshing on both Desktop and Web with the following Error:

DataSource.Error: An error happened while reading data from the provider: 'An internal error occurred.'
Details:
DataSourceKind=AIFunctions
DataSourcePath=AIFunctions
DataSourceKind.2=AdoDotNet
DataSourcePath.2=AI.Provider/

No change has been made to the report

[BonnieB]

Same issue for us. Can anyone help?

[Jumpkicks]

@v-yetao1-msft  it appears more people are now facing the same problem. I am using Version: 2.131.903.0 64-bit (July 2024)

[newellsak]

I'm also facing the issue from this July 2024, "Detect Language" & "Extract key phrases" are working fine. But "Score sentiment" is giving error.

My version is  2.127.1080.0 64-bit (March 2024).

I tried to download the latest version today (2024-07-16) from this link (https://www.microsoft.com/en-us/download/details.aspx?id=58494) but showing the following error.

[v-yetao1-msft]

Hi @Jumpkicks 

Can you guys provide a simple sample for reference? The environments I've created on my own don't always restore the problems you guys are having.

How to provide sample data in the Power BI Forum - Microsoft Fabric Community

Best Regards,
Community Support Team _ Ailsa Tao

[newellsak]

Sample data & Error.

Product ID	Product Name	Rate	Comments
1	Product 1	2	Product colour is not like it.
2	Product 2	3	Average results
3	Product 3	4	Good Product
4	Product 4	5	Very Good.
5	Product 5	1	Worst
6	Product 6	2	Bad
7	Product 7	3	Satisfied
8	Product 8	5	Very Good.

[cygnex]

This issue started occuring in the Power BI Service on 07/15 for us.

One of our Corporate KPIs is tied to this data, please fix ASAP. 

[SMB-AH]

We are having the same issue with Score Sentiment failing. Had been working OK but we are now getting the same errors mentioned by others. Analysing a comment free text field where entries can be between 1 to 200 characters. The PBi report is unchanged from when it was working.

[LucasPanas]

Hello,

We have expieriencing the same issue :

let
Source = Fact_SurveyResults,
#"Removed Other Columns" = Table.SelectColumns(Source,{"Id", "Please add the ID of this session", "Please provide any additional comment regarding this learning session below."}),
#"Applied Score sentiment" = AIFunctions.PostProcess(Table.AddColumn(#"Removed Other Columns", "Score sentiment", each #"Score sentiment"([#"Please provide any additional comment regarding this learning session below."], "EN")), "Score sentiment", "CognitiveServices.ScoreSentimenttexttext") meta [FunctionBrowser="TextAnalytics"],
#"Changed Type" = Table.TransformColumnTypes(#"Applied Score sentiment",{{"Score sentiment", type number}}),
#"Filtered Rows" = Table.SelectRows(#"Changed Type", each ([Score sentiment] <> null))
in
#"Filtered Rows"

[halinaf]

Hi, we started seeing same issue as at 17 July, till yesterday refreshes worked ok. Below is screen shot from PBI Service. Manual refresh of Power Querry screen shot attached too. Please can you provide update on the fix? 

[rnehrboss]

Anyone have an update.

Microsoft as of last evening said they were still investigating.

i'm thinking about switching over to a python based sentiment scorer.