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khelliott

Scheduled/subscribed reports sending twice since time change

Submitted by on ‎11-09-2022 07:22 AM

Since the time change last weekend, all my scheduled report subscriptions are sending twice, an hour apart. I have a substantial number of subscriptions set up for my organization and I'm hoping to avoid manually updating or deleting/recreating all of them. 

Status: Investigating
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1 Comment (1 New)
Comments
Anonymous
Not applicable
‎11-09-2022 11:36 PM

Hi @khelliott ,

 

I tried to reproduce the issue but failed, .I created separate subscriptions from 2 workspaces with different capacities,it worked fine for me.
I have not received any feedback from other users with similar experiences to yours at this time.
This may be a temporary problem, does it still exist today?

vcaitlynmstf_0-1668065480352.png

 

Best regards.
Community Support Team_ Caitlyn

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