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Scheduled-refresh-is-getting-switched-off-automatically in the online Power BI

Hi team, please note that I am frequently facing this issue and we have an automated status reporting which is completely broken because we do not the timely refresh. 

Status: Needs Info

Hi @Anjani87 ,

What region are you in, Power BI users with refresh node based in Australia East region might face model refresh delays now.

If it's not there, Power BI deactivates your refresh schedule after four consecutive failures or when the service detects an unrecoverable error that requires a configuration update, such as invalid or expired credentials, after certain number of failure schedule refresh will stop running. 

As for why refresh failed, there may be many reasons, I suggest you look into the dataset refresh history to find the refresh error message, also you can refer to the below document:

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

 

Best regards,

Community Support Team_yanjiang

Comments
v-yanjiang-msft
Community Support
Status changed to: Needs Info

Hi @Anjani87 ,

What region are you in, Power BI users with refresh node based in Australia East region might face model refresh delays now.

If it's not there, Power BI deactivates your refresh schedule after four consecutive failures or when the service detects an unrecoverable error that requires a configuration update, such as invalid or expired credentials, after certain number of failure schedule refresh will stop running. 

As for why refresh failed, there may be many reasons, I suggest you look into the dataset refresh history to find the refresh error message, also you can refer to the below document:

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

 

Best regards,

Community Support Team_yanjiang

Anjani87
Microsoft Employee

Thank you @v-yanjiang-msft  for your timely response. However, please note that the refresh was broken 2 weeks back (April 13, 2023) due to expired credentials . However, I fixed the access issue on April 20, 2023 and got the PBI dashboard up and running. It was getting refreshed successfully on April 20, 2023, however in the morning today i.e., April 24, 2023, it is again broken and automatic refresh is off.