rconlee1's avatar
rconlee1
New Member
3 years ago
Status:
Needs Info

Refresh Quit Working---Access token has expired---

Today, all my refreshes stopped working. At first the error said it was a credential error. I rebooted the gateway server and downloaded the latest gateway version and installed. Now it says the tokens have expired. No refresh works. Note this is an on-premise gateway. Please advise. Power BI service is down. 

1 Comment

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi rconlee1 

    Can you provide a screenshot of the exact error report? There are currently customers with refresh failure issues and I need to confirm if it is the same as yours.

     

    Best Regards,
    Community Support Team _ Ailsa Tao