Problems with licenses

[JuanBolas]

Hello,

I assigned external users licenses to PowerBI Pro.  However, when they log-in their license shows as free trial licenses.  They are also unable to see the published reports.

However, if I share a link to report by email and they click on the link while logged-in, the report displays correctly and their license shows as Pro.

Anybody have any clues on how to fix this?

Thanks in advance.

[v-xiaoyan-msft]

Hi @JuanBolas ,

This is by design.
When you share a link via email, it is equivalent to an external user accessing your tenant via your tenant url.
If they log in directly, the equivalent is still accessing the content of their own tenat.

Best Regards,
Community Support Team _ Caitlyn