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JKL

Problems with dataflows: cant open my dataflows

Submitted by Advocate I on ‎01-18-2023 04:44 AM

Since monday I have had issues with opening my dataflows. I just get the following error-message: Screenshot 2023-01-18 133551.png

 

I can refresh, but I can not access my dataflows and I can even see data in excel by connection to the dataflow. 

Everything just works really slow.. It all worked without a problem on friday and then monday morning it suddenly didnt work..

I have noted @v-yetao1-msft question to another issue - that I'm experiencing problems with dataflows.

Status: Accepted

Hi @JKL 

It's a known issue  , the ICM ID is 360987704 . The engineers are actively working on the problem and no concrete solution has been given yet. I will come back and update if there is any progress.

 

Best Regards,
Community Support Team _ Ailsa Tao

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10 Comments (10 New)
Comments
cbilsoe
Frequent Visitor
‎01-18-2023 04:53 AM

We are also seeing these issues on our end, where we can't open or edit our dataflows. All in premium when the dataflow is refering to another dataflow

JKL
Advocate I
Advocate I
‎01-18-2023 04:54 AM

ADDING: this issue started after getting the following error message:

This is my error message; 2023-01-17 14:58:25,STG Group Master Valuation (from Q2-2021),Failed,MvalViewAssetIds,NA,Failed,2023-01-17 14:58:25,2023-01-17 14:58:25,00:00:00.0000,NA,NA,NA,NA,NA,NA,Error: An internal error occurred.. PowerBIApiErrorResponse = {}.Param1 = {"Message":"An error has occurred."} Request ID: 6fc7048d-58e1-56a2-9381-d90c600904ee.

 

Which I came arround - so I dont get this error message anymore - I'm connecting to a csv-file instead of connecting to a dataflow (in a non-premium workspace with connection to a sql-server). But I still cant open my dataflows (which are all in premium workspaces)

 

v-yetao1-msft
Community Support
Community Support
‎01-18-2023 06:00 PM
Status changed to: Accepted

Hi @JKL 

It's a known issue  , the ICM ID is 360987704 . The engineers are actively working on the problem and no concrete solution has been given yet. I will come back and update if there is any progress.

 

Best Regards,
Community Support Team _ Ailsa Tao

cbilsoe
Frequent Visitor
‎01-18-2023 11:56 PM

@v-yetao1-msft I struggle to understand how this is a 'known issue' when it is not stated on the support site

JKL
Advocate I
Advocate I
‎01-19-2023 12:10 AM

@v-yetao1-msft thanks for letting me know.. As @cbilsoe write I dont understand why this is not stated on your support site, this is where I look when I experience problems..

When I experienced this issue I opened a support ticket (before I created this post) where I couldnt get the confirmation that this is a known issue - I also struggle to understand why they couldnt let me know that you are trying to fix it..

vfalmeida
Frequent Visitor
‎01-19-2023 10:53 AM

How is this a know issue if it's not on power bi support page? I can't edit my datamarts as well, looks like it is the same error.

 

and what is ICM ID is 360987704? WHere I can see a list of ICM(?) ? I need that list since you guys aren't updating the support website. @v-yetao1-msft 

JKL
Advocate I
Advocate I
‎01-23-2023 01:14 AM

@vfalmeida  do you still have same problems?

@v-yetao1-msft  - any news on the ICM ID 360987704?

Alex_Rajkov
Advocate III
Advocate III
‎01-23-2023 10:17 AM

Similar problems here. The some dataflows stopped refreshing successfully.
Dataflows on Premium Workspace.

Seems to affect dependent dataflows. Typical error message (entity varying with every refresh):

2023-01-23 18:07:53,10 NAV Common Basics,Failed,HinweisGruppiert,NA,Failed,2023-01-23 18:07:53,2023-01-23 18:08:12,00:00:18.6730,NA,NA,NA,NA,NA,NA,Error: Expression.Error: The field 'error' of the record wasn't found. Message = <ccon>An error has occurred.</ccon>. RootActivityId = 2cebf377-7a04-4b12-81e6-5c6eba581f75.Param1 = Expression.Error: The field 'error' of the record wasn't found. Message = <ccon>An error has occurred.</ccon> Request ID: ab6ebfea-5d5d-dac8-a230-4af03c542f6d.

 

Switching to pro and back didn't help.
Republishing the dataflows, even in a new workspace didn't help.

The problem started between thursday-friday night (jan 20th)..

cbilsoe
Frequent Visitor
‎01-24-2023 12:33 AM

@v-yetao1-msft  since I'm haven't gotten any response I will ask again: Why is this not on the support page if it is regarded as a "known" issues???

And why is there no update about this when this is a major incident on our setup? 

I really feel Microsoft is droping the ball on this with no transparancy on how you are handeling this. We can't work with a tool that only sometimes work and doesn't get sufficient support when the tool isn't working

SteveFringe
Regular Visitor
‎02-03-2023 12:44 AM

typical Microsoft support unfortunately. i have at least one more open ticket where MS has confirmed a known issue, but it's not mentioned on the support page... really really poor support quality... 

i also have a dataflow issue, but a different one: 

SteveFringe_0-1675413835723.png

 

it's only happening in MS Edge (in chrome things work)... 

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