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Analitika

Prevent closing Power BI

Submitted by Post Prodigy on ‎11-23-2022 06:44 AM

Hi,

 

I have problem when sometimes .pbix file crashes, closes without reason, what can cause this issue? Maybe possible to prevent closing app without reason.

Status: Delivered

Hi @Analitika 

There are many reasons for this problem . It could be a problem with your pbix file, or it could be a problem with Desktop itself. The exact situation needs to be determined by the error message. 

Usually we will determine if it is a client problem, and if so, we will advise the client to uninstall the client and then download the latest version for testing. 

 

Best Regards,
Community Support Team _ Ailsa Tao

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v-yetao1-msft
Community Support
Community Support
‎11-23-2022 10:35 PM
Status changed to: Delivered

Hi @Analitika 

There are many reasons for this problem . It could be a problem with your pbix file, or it could be a problem with Desktop itself. The exact situation needs to be determined by the error message. 

Usually we will determine if it is a client problem, and if so, we will advise the client to uninstall the client and then download the latest version for testing. 

 

Best Regards,
Community Support Team _ Ailsa Tao

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