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Powerbi Office 365 app - Trial license after purchasing Pro license

Good morning, we have purchased some Pro licenses of Power BI assigned to some users. When one of these users logs online in the Power BI app the first time, the system asks for activation of the Free/Free version. How come? What happens when the 60 days expires (see below)?

 

Thank you in advance

 

Status: Delivered

@Rubens ,

 

When your free individual trial of Power BI expires, or you cancel your trial, your license changes back to its previous version of Power BI, either free or Pro. The trial cannot be extended. For more information, see Features by license type.

If you'd like to cancel your trial before the expiration date, select your account icon and choose Cancel trial.

 

Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn

Self-service sign up for the Power BI service as an individual - Power BI | Microsoft Learn

 

Best regards.
Community Support Team_ Caitlyn

 

Comments
v-xiaoyan-msft
Community Support
Status changed to: Delivered

@Rubens ,

 

When your free individual trial of Power BI expires, or you cancel your trial, your license changes back to its previous version of Power BI, either free or Pro. The trial cannot be extended. For more information, see Features by license type.

If you'd like to cancel your trial before the expiration date, select your account icon and choose Cancel trial.

 

Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn

Self-service sign up for the Power BI service as an individual - Power BI | Microsoft Learn

 

Best regards.
Community Support Team_ Caitlyn