PowerBI failed to launch

[sucaot28]

Hi All~
I am facing issue here after install power BI desktop

It return below error. Try to uninstall and reinstall but still facing same error.

But when i uninstall "Microsoft Edge WebView2", PBI is ok to start

My PBI version : 2.100.1401.0 64-bit (2021/12)

How to solve it ?

[v-yingjl]

Did you disable/enable this feature in options of Power BI Desktop which needs WebView2 infrastructure?

In addition, we suggest you to update your Power BI Desktop to latest version(2.102.683.0 Feb 2022) and enable this feature since Power BI Desktop starts to enable WebView2 from this version, see:

Reminder: WebView2 will be required for the next Power BI Desktop release 

Best Regards,
Community Support Team _ Yingjie Li

[sucaot28]

hi 

Beacuse when i install PBI after, it's show this dialog message and can't open PBI

so i don't know this option "Power BI Desktop infrastructure update" is having checked. 

but when install older PBI version 2.99.862.0 64-bit (2021/11). it's success to launch and can normal use

i view this option "Power BI Desktop infrastructure update" isn't checked

so what should i do, can success launch new verison PBI

[v-yingjl]

You can uninstall the previous version of Power BI Desktop entirely and download the latest version of Power BI Desktop from website to check this issue again:

https://www.microsoft.com/en-us/download/details.aspx?id=58494 

Latest version: 2.102.845.0   2022/2/25

Best Regards,
Community Support Team _ Yingjie Li