PowerBI desktop not starting

[BeckyParm]

I tried to uninstall, clear temp files, clear powerbi files and reinstall various version latest to last 3 versions. all failed with same error.

AS Process PID=15844 has exited with ExitCode=0

Feedback Type:
Frown (Error)

Timestamp:
2025-05-15T21:14:13.6357509Z

Local Time:
2025-05-15T17:14:13.6357509-04:00

Session ID:
013ee213-2746-45dd-9789-236953575b0f

Release:
March 2025

Product Version:
2.141.1754.0 (25.03)+e4409ed908ce97a5e9747f7dc48da475cf1c71a2 (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.Storage.FileOpenException
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.CommandLineFileService.TryOpenOrCreateReport(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, Boolean forceCreate)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.141.1754.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenException","MethodDef":"HandleError","ErrorOffset":"196","ErrorCode":"DataModelLoadFailed"}

InnerException0.Stack Trace:
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Utilities.AggregateExceptionHandlingExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

InnerException0.PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.141.1754.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
70.2 GB

Private Memory:
644 MB

Peak Working Set:
652 MB

IE Version:
11.3636.19041.0

User ID:
11fbe34c-69ca-4b24-8edb-c9f4e4b9bd30

Telemetry Enabled:
True

DPI Scale:
125%

Supported Services:
Power BI