NMP02's avatar
NMP02
Frequent Visitor
3 years ago
Status:
Investigating

PowerBI Scheduled Refresh suddenly turned off

There is a sudden tuned off of scheduled refresh of powerBI, may I know the possible problem that can cause that issue???

Hope the problem can be resolved.

Gateways

2 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi NMP02 ,

     

    Please check and provide the following information.
    1. What data source are you using?
    2. What is your connection mode?
    3. Is the gateway configured and is the gateway working properly? Is the version up to date?
    4. Have you modified the data source credentials?

     

    Best Regards,
    Community Support Team _ Caitlyn

  • NMP02's avatar
    NMP02
    Frequent Visitor
    3 years ago

    Hi Caitlyn,
    Sorry for the late response, actually there has been a problem in the python script side. 

    1. What data source are you using?

         - postgre SQL
    2. What is your connection mode?

         - Import connection 
    3. Is the gateway configured and is the gateway working properly? Is the version up to date?

         - Cloud base (ElephantSQL)
    4. Have you modified the data source credentials?

         - None

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