PowerBI APP Export to PPT / PDF failure for complete report

[malcolmwunOW]

Hi PowerBI, In my PowerBI, When I attempt to export 12 pages to PowerPoint or PDF, I ecnounter this error. However, I am able to export if I just slect 'Current page'. 

Activity ID: 8a2fdd65-1674-458d-a590-d291fde5b121
Request ID: f803b9d3-8ae0-dfbd-9951-812b8be6badc
Correlation ID: 074628be-8c29-5e28-ba62-9a3a9d1b96f5
Status code: 200
Time: Thu Dec 23 2021 09:45:52 GMT+1100 (Australian Eastern Daylight Time)
Service version: 13.0.17333.45
Client version: 2112.2.09063-train
Cluster URI: https://wabi-south-east-asia-redirect.analysis.windows.net/

[v-robertq-msft]

Hi,

According to my research, I first suggest you to check if you have met any limitations of this feature in the Power BI:

https://docs.microsoft.com/en-us/power-bi/consumer/end-user-pdf?tabs=powerbi-desktop#considerations-...

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[malcolmwunOW]

Yes, i have review the limitation. 3days ago I can export all 12 pages into PPT. Now I can only do this 1 page at a time. The site you shared does not explain (i) why export to 1 page works and multiple pages no longer..  (ii) 3days ago i can export and now I cannot.. 

[v-robertq-msft]

Hi, 

Can you normally export other reports with more than one report page to ppt?

If you want to get a solution for this kind of exporting problems based on your specific report as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[malcolmwunOW]

ok.. I have raised techincal support Msoft

[v-robertq-msft]

OK, thanks for your response!