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Power Bi Desktop keep closing itself since this morning.

I was working on a project yesterday and saved it after working on it; this morning I woke up and launched Power Bi but it keeps closing itself while I try to log in. I thought the problem was me trying to log in so I tried skipping the log in but it is still closing itself. I also tried uninstalling it and reinstalling it again but it is still closing itself.  What can I do to solve this problem?

Status: Investigating

Hi  @PacificNt ,

 

If the latest version is causing issues, you could try downloading and installing a previous version of Power BI Desktop.

https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive

If possible, try to use another machine to see if Power BI works well there.
If reinstalling didn’t work, it might be because some files were left behind during the uninstallation process. You could try a complete uninstallation, which involves:
Uninstalling using Control Panel
Deleting remaining files and folders of the program
Removing software keys from Windows Registry
Emptying the Temp folder

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi  @PacificNt ,

 

If the latest version is causing issues, you could try downloading and installing a previous version of Power BI Desktop.

https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive

If possible, try to use another machine to see if Power BI works well there.
If reinstalling didn’t work, it might be because some files were left behind during the uninstallation process. You could try a complete uninstallation, which involves:
Uninstalling using Control Panel
Deleting remaining files and folders of the program
Removing software keys from Windows Registry
Emptying the Temp folder

 

Best regards.
Community Support Team_Caitlyn

PacificNt
New Member

I managed to make it work. I uninstalled it and went to install it from the download center https://www.microsoft.com/en-us/download/details.aspx?id=58494.

It is working now.