Power BI will not launch after recent Windows 10 updates
After the Windows update applied last week a colleague and I can no longer open Power BI successively; WE can open the program once but if we close it, it will not launch a second time - we both get the error trace shown below.
Earlier versions do not behave differently.
Recently installed Windows updates include KBs 5001028, 4601056, 5001406
Feedback Type:
Frown (Error)
Error Message:
We’re sorry. A problem occurred while rendering the report, and Power BI Desktop will close now. Please restart.
Stack Trace:
Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException
at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass56_1.<OnRenderProcessTerminated>b__1()
Stack Trace Message:
We’re sorry. A problem occurred while rendering the report, and Power BI Desktop will close now. Please restart.
Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.MainWindow.Microsoft.PowerBI.Client.Windows.CefSharpFramework.ICefBrowserHost.OnFatalError(FeedbackActionInfo feedbackActionInfo, Exception e, String knownErrorDetailsUrl)
at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass56_1.<OnRenderProcessTerminated>b__1()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
PowerBINonFatalError_ErrorDescription:
ProcessCrashed
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.92.1067.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser+<>c__DisplayClass56_1","Error":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException - ProcessCrashed","MethodDef":"<OnRenderProcessTerminated>b__1","ErrorOffset":"21"}
Snapshot Trace Logs:
<user>\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot585095be-3c0f-4a29-98b6-c216af015cc1.zip
Model Default Mode:
Empty
Model Version:
PowerBI_V1
Performance Trace Logs:
<user>\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip
Enabled Preview Features:
PBI_JsonTableInference
PBI_NewWebTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_eimInformationProtectionForDesktop
PBI_compositeModelsOverAS
PBI_newFieldList
PBI_cartesianMultiplesAuthoring
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_narrativeTextBox
PBI_dynamicParameters
PBI_anomalyDetection
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
Browser name:
ModelView
PowerBIUserFeedbackServices_IsReported:
True
Formulas:
section Section1;
4 Comments
- AnonymousNot applicable
Seems like this may be specific to the x64 version...
- v-chuncz-msft
Community Support
- AnonymousNot applicable
Thanks v-chuncz-msft but neither of these resolved the issue.
- vamsi_pbiRegular Visitor
hi ,
I am having same issue . I un installed and re installed the Power BI
Created a new user and tried to install a fresh version of Power BI .
But none of these helped me in solving the issue .
I am not even able to load an excel file with single record .
"Error while launching Power BI Desktop (We’re sorry. A problem occurred while rendering the report, "
Please help me if there is a resolution