If I connect to our Power BI Report Server using the mobile app, and then annotate and share a report page, the mobile app sends a link to a non-existent report in the Power BI SERVICE, instead of a valid link to the Report Server report.
How do I fix this?
This is extremely confusing for our users.
Thanks,
Audrey
4 Comments
v-qiuyu-msftCommunity Support
Hi aabbey,
I'm not very clear the issue, would you please record a video to show the issue?
Best Regards,
Qiuyun Yu- v-qiuyu-msftStatus changed:NewtoNeeds Info
I can't do a video, but will post the steps I am taking, and screenshots.
Steps:
1. Establish a VPN
2. Connect toPower BI Report Server using Mobile App
3. Navigate to report
4. Annotate/Share report
5. Mobile app will send an email with an image attachment and a link.
Mobile app capture:
Shows the mobile app is connected to the Report Server, and not signed into the Service.
Screenshot 1 -
This shows the email I received with the link showing.
That link is taking me to Power BI Service, not my report server.
Screenshot 2 -
This shows what happens when I try to follow the link.
The report doesn't exist in Power BI Service, of course.
It is on our report server, not the cloud.
I need that link to properly reflect the Report Server address, not the Power BI Service.
This is causing tremendous confusion for my users.
Thanks for the help,
Audrey
Additional note:
I updated the Power BI app on my iPhone, just in case.
That did NOT solve the problem.
Best,
Audrey
