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Power BI launch error

Feedback Type:
Frown (Error)

Timestamp:
2022-01-05T11:43:03.1526787Z

Local Time:
2022-01-05T17:13:03.1526787+05:30

Session ID:
320c501c-befd-4da5-9b2e-b2686fd6d30e

Release:
December 2021

Product Version:
2.100.785.0 (21.12) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.WebView2.WebView2ProcessCrashException
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.OnWebViewProcessFailed(Object sender, CoreWebView2ProcessFailedEventArgs args)

Browser Name:
ModelView

Browser Source:
https://ms-pbi.pbi.microsoft.com/pbi/Web/Views/HtmlControls/ModelView/ModelView.htm

Browser ExitCode:
3

Browser Crash Reason:
Crashed

Browser Crash Kind:
RenderProcessExited

Browser Process Description:


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.100.785.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper","Error":"Microsoft.PowerBI.Client.Windows.WebView2.WebView2ProcessCrashException - WebView2 Process Failed: ModelView, Source:https://ms-pbi.pbi.microsoft.com/pbi/Web/Views/HtmlControls/ModelView/ModelView.htm ExitCode:3 Reason:Crashed ProcessFailedKind:RenderProcessExited ProcessDescription:","MethodDef":"OnWebViewProcessFailed","ErrorOffset":"125"}

OS Version:
Microsoft Windows NT 10.0.19043.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528372]

Peak Virtual Memory:
53.6 GB

Private Memory:
359 MB

Peak Working Set:
494 MB

IE Version:
11.789.19041.0

User ID:
495dd233-baa3-4927-be3e-5049fa19c9f2

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Enabled Preview Features:
PBI_enableWebView2
PBI_sparklines

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PQ_WebView2Connector
PBI_useModernFormatPane
PBI_scorecardVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

Status: Accepted

Similar issue has been sumbited internal(ICM: 279546390), would update here as soon as possible if there is any update about this issue.

 

Currently the information from PG team:

One way past this issue is to run setx PQ_DisableEdgeChromiumOAuth 1 which will force PBI Desktop to pick up IE as the browser pop-up rather than WebView2.

 

Best Regards,
Community Support Team _ Yingjie Li

 

 

Comments
v-yingjl
Community Support
Status changed to: Accepted

Similar issue has been sumbited internal(ICM: 279546390), would update here as soon as possible if there is any update about this issue.

 

Currently the information from PG team:

One way past this issue is to run setx PQ_DisableEdgeChromiumOAuth 1 which will force PBI Desktop to pick up IE as the browser pop-up rather than WebView2.

 

Best Regards,
Community Support Team _ Yingjie Li