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Clwin1012

Power BI freezing- web viewer 2 error

Submitted by on ‎08-12-2022 11:45 AM

Hello,

 

Myself and several co workers are all experiencing issues with power bi opening and freezing, not being able to access files and an error regarding the Web Viewer 2.  The issues started after Web Viewer @ and Power Bi updated in August.

 

Has anyone found resolution to this issue?

Status: Investigating

Hi @Clwin1012,

 

Please consider these two solutions.

1 Disable Power BI infrastructure update option in Options if you could open Power BI Desktop

2 Try with a previous version of PBI Desktop: Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Docs

 

Best Regards,    

Community Support Team _ Caiyun

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2 Comments (2 New)
Comments
mike_honey
Memorable Member
Memorable Member
‎08-15-2022 05:50 AM

August update is a dud - rollback to July build

v-cazheng-msft
Community Support
Community Support
‎08-16-2022 12:21 AM
Status changed to: Investigating

Hi @Clwin1012,

 

Please consider these two solutions.

1 Disable Power BI infrastructure update option in Options if you could open Power BI Desktop

2 Try with a previous version of PBI Desktop: Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Docs

 

Best Regards,    

Community Support Team _ Caiyun

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